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Rollout FAQs

The rollout of the NBI™ Network is divided up into 227 Deployment Areas, with multiple Deployment Areas in each county.
So, while you might be in one deployment area, your Neighbour might in another.

Each deployment area spans about 25km.

Together they will provide high-speed fibre broadband to over 544 thousand premises in Ireland, no matter how remote or rural. The rollout of the fibre network is designed to reach as many people in all counties as fairly as possible.
With the route as efficient and effective as we can make it.

Each Deployment Area connects to at least one of 33 Regional Exchanges with the network joining them together in rings.
We build the NBI™ Network like this to ensure reliability and resilience against network outages.

So, in the event of one Deployment Area being disrupted, the rest of the NBI™ network will continue to perform as it should. Keeping as many people as possible connected, night and day. Check your premises HERE

Phase 1: Surveying – Physical surveys of townlands is required to examine the existing pole and duct network for inclusion in the design,

Phase 2: Design – NBI’s Detailed Design process confirms infrastructure, power & footprint required, drawings, openeir works, Local Authority requirements, and revised cost analysis. The NBP Unit in DECC reviews & approves NBI designs including any cost variance from original high-level estimates.

Phase 3: Build – After the designs have been approved, pre-works then main works start on the ground: readying existing infrastructure (openeir), upgrading & adding poles and ducts, laying fibre, preparing backhaul facilities, fulfilling Local Authority requirements, tree trimming.

Phase 4: Build Complete – NBI “pass” the premises with fibre. Consumer orders can be submitted to Retail Service Providers

Phase 5: Consumer Orders received – Retail Service Providers will receive orders from customers

Phase 6: Consumers Connected – Consumers are connected to High Speed Fibre Broadband by Retail Service Providers.

All dates provided are estimated based on our current view, but are likely to change in the future.

For example, your premises may be re-assigned to another Deployment Area with a different rollout timescale. This Deployment Area reassignment can happen at any stage up until build is complete in the area. Other unforeseen changes outside the control of NBI can also impact the estimated date over the course of the rollout.

To make sure you’re kept informed of rollout progress specific to your eircode, please register at /eoi/

Because of the scale of this project, NBI high-speed fibre broadband will become available in different areas at different times. You can check your premises HERE to see if your address is in the intervention area.

We started surveying premises in the Intervention Area in Jan 2020. When surveys are completed in each deployment area, this will enable low level designs for fibre rollout there. First premises in Carrigaline was successfully connected by National Broadband Ireland to new high-speed fibre network achieving minimum speeds of 500Mbps in January 2021.

The NBI™ Network rollout for the National Broadband Plan is divided up into 227 ‘Deployment Areas’ – known as DAs – up and down the country, taking in every county. These are typically an area of approximately 25km in radius and in total, all 227 deployment areas will cover 96% of Ireland’s landmass. Find out more HERE

We will have completed the NBI™ Network build within 5-7 years. NBI are currently in discussions with the Government around expediting the project programme. We will continue to add to and upgrade the network, and connect new homes or premises built in the roll-out area, over the next 25 years.

Key information on the rollout and progress made to date can be found on our rollout page but for detailed information about the progress in your area you can sign up for updates.

The rollout of the NBI™ Network is divided up into 227 Deployment Areas, with multiple Deployment Areas in each county.
So, while you might be in one deployment area, your Neighbour might in another.

NBI’s priority is to keep operations on track, despite the challenging environment caused by COVID-19. The progress made to-date and the recovery strategies planned, give confidence that future milestones will be achieved.

NBI is exploring the feasibility of accelerating aspects of the planned roll-out to establish the possibility of bringing forward premises which are currently scheduled in years six and seven of the plan to an earlier date. These discussions are ongoing.

We have commenced works in 26 counties across the country with the first homes getting connected. People can check when they can various phases are happening in their area by visiting www.nbi.ie/map

The date range on our network map is the date range that NBI are working towards. NBI remain committed to rolling out the National Broadband Plan ahead of time, and our regular discussions with the DEEC include exploring how that might be expedited quicker.

If your premises isn’t included in the roll out of the National Broadband Plan, but you cannot receive internet speeds of 30Mb or more from any commercial broadband provider, the following steps should be taken;

  1. Contact your broadband service provider to investigate the issue and to determine the reason why your broadband speeds are slow or that the service cannot be provided. 
  2. Following the service provider investigation, if you are unable to receive over 30Mbps from any broadband service provider, then you can apply to the Department of the Environment, Climate and Communications (DECC) who will undertake an investigation on your behalf. 
  3. The investigation will determine if high-speed broadband could be provided to you by a commercial broadband provider in a timely manner or and if this is not the case, then DECC will determine if your premises could be included in the National Broadband Plan fibre rollout.

Contact Broadband@decc.gov.ie for further details

If your premises has not yet been built, it will not be currently included in the Intervention Area. However, NBI is committed to deliver high-speed fibre broadband to all new premises built within the Intervention Area. If you have reviewed the High-Speed broadband map (https://www.gov.ie/en/publication/5634d-national-broadband-plan-map/) and believe your new build house qualifies to be included within the Intervention Area, please email the Department of the Environment, Climate and Communications at Broadband@decc.gov.ie

NBI is responsible for rolling out the Government’s National Broadband Plan, which is a state-subsidised project to provide high-speed fibre broadband to all parts of the country where commercial operators do not currently offer high-speed connectivity or have indicated that they do not have plans to do so. As a private company, Eir operates a purely commercial network that is not part of the National Broadband Plan and does not receive Government subsidy.

To check if your premises is covered under the EIR program, we suggest getting in touch with EIR. Their broadband maps might be a good place to start and can be found at https://www.eir.ie/broadband/coverage-map/

We have commenced works in 26 counties across the country with the first homes getting connected. People can check when they can various phases are happening in their area by visiting www.nbi.ie/map

The date range on our network map is the date range that NBI are working towards. NBI remain committed to rolling out the National Broadband Plan ahead of time, and our regular discussions with the DEEC include exploring how that might be expedited quicker.

If your premises isn’t included in the roll out of the National Broadband Plan, but you cannot receive internet speeds of 30Mb or more from any commercial broadband provider, the following steps should be taken;

  1. Contact your broadband service provider to investigate the issue and to determine the reason why your broadband speeds are slow or that the service cannot be provided. 
  2. Following the service provider investigation, if you are unable to receive over 30Mbps from any broadband service provider, then you can apply to the Department of the Environment, Climate and Communications (DECC) who will undertake an investigation on your behalf. 
  3. The investigation will determine if high-speed broadband could be provided to you by a commercial broadband provider in a timely manner or and if this is not the case, then DECC will determine if your premises could be included in the National Broadband Plan fibre rollout.

Contact Broadband@decc.gov.ie for further details

If your premises has not yet been built, it will not be currently included in the Intervention Area. However, NBI is committed to deliver high-speed fibre broadband to all new premises built within the Intervention Area. If you have reviewed the High-Speed broadband map (https://www.gov.ie/en/publication/5634d-national-broadband-plan-map/) and believe your new build house qualifies to be included within the Intervention Area, please email the Department of the Environment, Climate and Communications at Broadband@decc.gov.ie

NBI is responsible for rolling out the Government’s National Broadband Plan, which is a state-subsidised project to provide high-speed fibre broadband to all parts of the country where commercial operators do not currently offer high-speed connectivity or have indicated that they do not have plans to do so. As a private company, Eir operates a purely commercial network that is not part of the National Broadband Plan and does not receive Government subsidy.

To check if your premises is covered under the EIR program, we suggest getting in touch with EIR. Their broadband maps might be a good place to start and can be found at https://www.eir.ie/broadband/coverage-map/

If you are in the Intervention (Rollout) area you will get service. There may be timing gaps between connecting roads between different roll out deployment areas; however everyone will get service as part of our 100% commitment.

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